Privacy Policy
At CMA Coach, the confidentiality of your information is a priority.
This policy explains how your personal data is collected, used and protected when you visit the website, participate in a coaching session or communicate with us about our services.
1. Information collected
We may collect the following types of information when you interact with us:
Personal details: name, email address and telephone number when you fill out a form, book a session or request information.
Details relating to services: type of coaching desired, availability, objectives or contextual information shared voluntarily to adapt the support.
Testimonials or comments: provided with your consent, as part of evaluations or feedback.
Browsing data: IP address, browser type and pages viewed, collected by standard analytical tools to improve the site and user experience.
2. Use of information
Your information is used for:
Responding to your requests, scheduling and managing your coaching sessions.
Communicate updates regarding schedules, availability, or details related to your support.
To offer personalized support tailored to your progress.
To improve our services, communications and the overall site experience.
We will inform you of new programs or activities only if you have chosen to receive these communications.
3. Information sharing
Your information will never be sold or rented to third parties.
They may be shared, in a limited way, with trusted providers (e.g. website hosting, payment services or communication tools) only when necessary for the provision of the service.
All our partners are required to respect the confidentiality and security of your data.
4. Data Security
Appropriate measures are in place to protect your information from unauthorized access, modification, or disclosure.
Although we use secure channels, no online system can guarantee absolute security.
5. Your rights
You have the right to:
Request access to the personal data we hold about you.
Request the correction or deletion of your information.
You may withdraw your consent at any time for communications or participation in activities.
To exercise these rights, you can contact us at the address below.
6. Cookies
Our website may use cookies to improve your experience and analyze browsing. You can disable cookies at any time in your browser settings.
7. Policy Updates
This policy may be updated periodically to reflect legal or organizational changes. The most recent version will always be available on this page, along with the date of the last update.
8. Contact
For any questions regarding the management of your personal data or the exercise of your rights, you can contact us at:
CMA Coach — Caroline Mathieu